American Airlines Flight 77
Encyclopedia
American Airlines Flight 77 was American Airlines
American Airlines
American Airlines, Inc. is the world's fourth-largest airline in passenger miles transported and operating revenues. American Airlines is a subsidiary of the AMR Corporation and is headquartered in Fort Worth, Texas adjacent to its largest hub at Dallas/Fort Worth International Airport...

' daily scheduled morning transcontinental flight
Transcontinental flight
In the United States the term Transcontinental flight is travelling by air coast-to-coast over the continental United States.-History:The first transcontinental flight across the United States was made by Calbraith Perry Rodgers to win the Hearst prize offered by publisher William Randolph Hearst...

, from Washington Dulles International Airport
Washington Dulles International Airport
Washington Dulles International Airport is a public airport in Dulles, Virginia, 26 miles west of downtown Washington, D.C. The airport serves the Baltimore-Washington-Northern Virginia metropolitan area centered on the District of Columbia. It is named after John Foster Dulles, Secretary of...

, in Dulles, Virginia
Dulles, Virginia
Dulles, Virginia is an unincorporated area located in Loudoun County, Virginia, part of the Washington Metropolitan Area. The headquarters of Orbital Sciences Corporation, GeoEye, and ODIN technologies and the former headquarters of MCI Inc...

 to Los Angeles International Airport
Los Angeles International Airport
Los Angeles International Airport is the primary airport serving the Greater Los Angeles Area, the second-most populated metropolitan area in the United States. It is most often referred to by its IATA airport code LAX, with the letters pronounced individually...

 in Los Angeles, California. On September 11, 2001, the aircraft flying this route—a Boeing 757-223
Boeing 757
The Boeing 757 is a mid-size, narrow-body twin-engine jet airliner manufactured by Boeing Commercial Airplanes. Passenger versions of the twinjet have a capacity of 186 to 289 persons and a maximum range of , depending on variant and cabin configuration...

—was hijacked
Aircraft hijacking
Aircraft hijacking is the unlawful seizure of an aircraft by an individual or a group. In most cases, the pilot is forced to fly according to the orders of the hijackers. Occasionally, however, the hijackers have flown the aircraft themselves, such as the September 11 attacks of 2001...

 by five al-Qaeda
Al-Qaeda
Al-Qaeda is a global broad-based militant Islamist terrorist organization founded by Osama bin Laden sometime between August 1988 and late 1989. It operates as a network comprising both a multinational, stateless army and a radical Sunni Muslim movement calling for global Jihad...

 terrorists and deliberately crashed into the Pentagon
The Pentagon
The Pentagon is the headquarters of the United States Department of Defense, located in Arlington County, Virginia. As a symbol of the U.S. military, "the Pentagon" is often used metonymically to refer to the Department of Defense rather than the building itself.Designed by the American architect...

 as part of the September 11 attacks.

Less than 35 minutes into the flight, the hijackers stormed the cockpit and forced the passengers to the rear of the aircraft. Hani Hanjour
Hani Hanjour
Hani Saleh Hasan Hanjour was the hijacker-pilot of American Airlines Flight 77, crashing the plane into the Pentagon as part of the September 11 attacks....

, one of the hijackers who was trained as a pilot, assumed control of the flight. Unknown to the hijackers, passengers aboard were able to make telephone calls to loved ones and relay information on the hijacking.

The aircraft crashed into the western side of the Pentagon at 09:37 EDT
Eastern Time Zone
The Eastern Time Zone of the United States and Canada is a time zone that falls mostly along the east coast of North America. Its UTC time offset is −5 hrs during standard time and −4 hrs during daylight saving time...

. All 64 people on board the aircraft, including the 5 hijackers, were killed, as were 125 people in the building. Dozens of people witnessed the crash and news sources began reporting on the incident within minutes. The impact severely damaged an area of the Pentagon and ignited a large fire. A portion of the Pentagon collapsed; firefighters spent days trying to fully extinguish the blaze. The damaged sections of the Pentagon were rebuilt in 2002, with occupants moving back into the completed areas on August 15, 2002.

The 184 victims of the attack are memorialized in the Pentagon Memorial
Pentagon Memorial
The Pentagon Memorial, located just southwest of The Pentagon in Arlington County, Virginia, is a permanent outdoor memorial to the 184 men and women who lost their lives as victims of the attack, killed both in the building and on American Airlines Flight 77 in the September 11, 2001...

 adjacent to the Pentagon. The 1.93 acres (7,810.4 m²) park contains a bench for each of the victims, arranged according to their year of birth, ranging from 1930 (age 71) to 1998 (age 3).

Hijackers

The hijackers on American Airlines Flight 77 were led by Hani Hanjour
Hani Hanjour
Hani Saleh Hasan Hanjour was the hijacker-pilot of American Airlines Flight 77, crashing the plane into the Pentagon as part of the September 11 attacks....

, who piloted the aircraft into the Pentagon. Hanjour first came to the United States in 1990. He trained at the CRM Airline Training Center in Scottsdale, Arizona
Scottsdale, Arizona
Scottsdale is a city in the eastern part of Maricopa County, Arizona, United States, adjacent to Phoenix. According to the U.S. Census Bureau, as of 2010 the population of the city was 217,385...

, earning his FAA
Federal Aviation Administration
The Federal Aviation Administration is the national aviation authority of the United States. An agency of the United States Department of Transportation, it has authority to regulate and oversee all aspects of civil aviation in the U.S...

 commercial pilot's certificate in April 1999. He had wanted to be a commercial pilot for the Saudi national airline
Saudi Arabian Airlines
Saudi Arabian Airlines is the flag carrier airline of Saudi Arabia, based in Jeddah. It operates domestic and international scheduled flights to over 90 destinations in the Middle East, Africa, Asia, Europe and North America...

 but was rejected when he applied to the civil aviation school in Jeddah
Jeddah
Jeddah, Jiddah, Jidda, or Jedda is a city located on the coast of the Red Sea and is the major urban center of western Saudi Arabia. It is the largest city in Makkah Province, the largest sea port on the Red Sea, and the second largest city in Saudi Arabia after the capital city, Riyadh. The...

 in 1999. Hanjour's brother later explained that, frustrated at not finding a job, Hanjour "increasingly turned his attention toward religious texts and cassette tapes of militant Islamic preachers". Hanjour left Saudi Arabia in late 1999, telling his family that he was going to the United Arab Emirates
United Arab Emirates
The United Arab Emirates, abbreviated as the UAE, or shortened to "the Emirates", is a state situated in the southeast of the Arabian Peninsula in Western Asia on the Persian Gulf, bordering Oman, and Saudi Arabia, and sharing sea borders with Iraq, Kuwait, Bahrain, Qatar, and Iran.The UAE is a...

 to work for an airline. Instead, Hanjour likely ended up in Afghanistan where Al Qaeda recruits were screened for special skills they may have. Already having selected the Hamburg Cell
Hamburg cell
The Hamburg cell was, according to U.S. and German intelligence agencies, a group of radical Islamists based in Hamburg, Germany that included students who eventually came to be key operatives in the 9/11 attacks...

 members, Al Qaeda leaders selected Hanjour to lead the fourth team of hijackers.
The CIA's Alec Station had discovered that two of the other hijackers, al-Hazmi and al-Mihdhar, had multiple entry visas to the United States well before 9/11. Two FBI agents inside the unit tried to alert FBI headquarters, but CIA officers rebuffed them.

In December 2000, Hanjour arrived in San Diego, joining "muscle" hijackers Nawaf al-Hazmi
Nawaf al-Hazmi
Nawaf Muhammed Salim al-Hazmi was one of five hijackers of American Airlines Flight 77, which was crashed into the Pentagon as part of the September 11 attacks....

 and Khalid al-Mihdhar
Khalid al-Mihdhar
Khalid Muhammad Abdallah al-Mihdhar was one of five hijackers of American Airlines Flight 77, which was flown into the Pentagon as part of the September 11 attacks....

, who had been there since January 2000. Soon after arriving, Hanjour and Hazmi left for Mesa, Arizona
Mesa, Arizona
According to the 2010 Census, the racial composition of Mesa was as follows:* White: 77.1% * Hispanic or Latino : 26.54%* Black or African American: 3.5%* Two or more races: 3.4%* Native American: 2.4%...

, where Hanjour began refresher training at Arizona Aviation. In April 2001, they relocated to Falls Church, Virginia
Falls Church, Virginia
The City of Falls Church is an independent city in Virginia, United States, in the Washington Metropolitan Area. The city population was 12,332 in 2010, up from 10,377 in 2000. Taking its name from The Falls Church, an 18th-century Anglican parish, Falls Church gained township status within...

, where they awaited the arrival of the remaining "muscle" hijackers. One of these men, Majed Moqed
Majed Moqed
A former law student, Majed Mashaan Ghanem Moqed was one of five hijackers of American Airlines Flight 77 as part of the September 11 attacks....

, arrived on May 2, 2001, with Flight 175 hijacker Ahmed al-Ghamdi
Ahmed al-Ghamdi
Ahmed Salah Said al-Ghamdi was one of five hijackers of United Airlines Flight 175 as part of the September 11 attacks.Ghamdi was born in Saudi Arabia in 1979...

 from Dubai
Dubai
Dubai is a city and emirate in the United Arab Emirates . The emirate is located south of the Persian Gulf on the Arabian Peninsula and has the largest population with the second-largest land territory by area of all the emirates, after Abu Dhabi...

 at Dulles International Airport and moved into an apartment with Hazmi and Hanjour.

On May 21, 2001, Hanjour rented a room in Paterson, New Jersey
Paterson, New Jersey
Paterson is a city serving as the county seat of Passaic County, New Jersey, United States. As of the 2010 United States Census, its population was 146,199, rendering it New Jersey's third largest city and one of the largest cities in the New York City Metropolitan Area, despite a decrease of 3,023...

, where he stayed with other hijackers through the end of August. The last Flight 77 "muscle" hijacker, Salem al-Hazmi
Salem al-Hazmi
Salem al-Hazmi was one of five hijackers of American Airlines Flight 77 as part of the September 11 attacks.A Saudi, Hazmi had a relatively long history with al-Qaeda before being selected for the attacks...

, arrived on June 29, 2001, with Flight 11 hijacker Abdulaziz al-Omari
Abdulaziz al-Omari
An airport security guard and Imam, Abdulaziz al-Omari was one of five hijackers of American Airlines Flight 11 as part of the September 11 attacks....

 at John F. Kennedy International Airport
John F. Kennedy International Airport
John F. Kennedy International Airport is an international airport located in the borough of Queens in New York City, about southeast of Lower Manhattan. It is the busiest international air passenger gateway to the United States, handling more international traffic than any other airport in North...

 from the United Arab Emirates and stayed with Hanjour. Hani Hanjour received ground instruction and did practice flights at Air Fleet Training Systems in Teterboro, New Jersey
Teterboro, New Jersey
Teterboro is a borough in Bergen County, New Jersey, United States. As of the 2010 United States Census, the borough population was 67, making it the fourth smallest municipality, by population, in New Jersey....

, and at Caldwell Flight Academy in Fairfield, New Jersey. Hanjour moved out of the room in Paterson and arrived at the Valencia Motel in Laurel, Maryland
Laurel, Maryland
Laurel is a city in northern Prince George's County, Anne Arundel County, and Howard County, Maryland, United States, located midway between Washington, D.C. and Baltimore. Incorporated in 1870, the city maintains a historic district including its Main Street...

, on September 2, 2001. While in Maryland, Hanjour and fellow hijackers trained at the Gold's Gym
Gold's Gym
Gold's Gym International, Inc. is an international chain of co-ed fitness centers originally started in California by Joe Gold. Each gym features a wide array of exercise equipment, group exercise classes and personal trainers to assist clients...

 in Greenbelt
Greenbelt, Maryland
Greenbelt is a city in Prince George's County, Maryland, United States. Contained within today's City of Greenbelt is the historic planned community now known locally as "Old Greenbelt" and designated as the Greenbelt Historic District...

. On September 10, he completed a certification flight, using a terrain recognition system for navigation, at Congressional Air Charters in Gaithersburg, Maryland
Gaithersburg, Maryland
Gaithersburg is a city in Montgomery County, Maryland, United States. The city had a population of 59,933 at the 2010 census, making it the fourth largest incorporated city in the state, behind Baltimore, Frederick, and Rockville...

. On September 10, Nawaf al-Hazmi, accompanied by other hijackers, checked into the Marriott
Marriott International
Marriott International, Inc. is a worldwide operator and franchisor of a broad portfolio of hotels and related lodging facilities. Founded by J. Willard Marriott, the company is now led by son J.W. Marriott, Jr...

 in Herndon, Virginia
Herndon, Virginia
Herndon is a town in Fairfax County, Virginia, in the Washington, D.C. metropolitan area of the United States. The population was 21,655 at the 2000 census, which makes it the largest of three towns in the county.-History:...

.

Suspected accomplices

According to U.S. State Department cable of February 2010, released by Wikileaks
Wikileaks
WikiLeaks is an international self-described not-for-profit organisation that publishes submissions of private, secret, and classified media from anonymous news sources, news leaks, and whistleblowers. Its website, launched in 2006 under The Sunshine Press organisation, claimed a database of more...

 in 2011, the FBI has investigated another suspect, Mohammed al-Mansoori, who had associated with three Qatari citizens who had flown from Washington to London on the eve of the attacks, after allegedly surveying the World Trade Center and the White House. U.S. law enforcement officials said that the information about the four men was "just one of many leads that were thoroughly investigated at the time and never led to terrorism charges". An official added, however, that the three Qatari citizens have never been questioned by the FBI. Eleanor Hill, the former staff director for the congressional joint inquiry on the September 11 attacks, said the cable reinforces questions about the thoroughness of the FBI's investigation. She also said that the inquiry concluded that the hijackers had a support network that helped them in different ways. The three Qatari men were booked to fly from Los Angeles to Washington on September 10, 2001, on the same plane that was hijacked and piloted into the Pentagon on the following day, but did instead fly from Los Angeles to Qatar, via London. While the cable states that Mansoori would be currently under investigation, U.S. law enforcement officials said that there was no active investigation of him or of the Qatari citizens mentioned in the cable.

Flight

The American Airlines Flight 77 aircraft was a Boeing 757-223
Boeing 757
The Boeing 757 is a mid-size, narrow-body twin-engine jet airliner manufactured by Boeing Commercial Airplanes. Passenger versions of the twinjet have a capacity of 186 to 289 persons and a maximum range of , depending on variant and cabin configuration...

 (registration number
Aircraft registration
An aircraft registration is a unique alphanumeric string that identifies a civil aircraft, in similar fashion to a licence plate on an automobile...

 N644AA). The flight crew included pilot Charles Burlingame
Charles Burlingame
Charles Frank "Chic" Burlingame III was the pilot of American Airlines Flight 77, the aircraft that was crashed by terrorists into the Pentagon during the September 11, 2001 attacks....

, First Officer David Charlebois, and flight attendants Michele Heidenberger, Jennifer Lewis, Kenneth Lewis, and Renee May. The capacity of the aircraft was 188 passengers, but with 58 passengers on September 11, the load factor
Load factor (transportation)
Passenger load factor or load factoris a measure of the amount of utilisation of the total available capacity of a transport vehicle. It is useful for calculating the average occupancy on various routes of airlines, railway trains or bus...

 was 33 percent. Tuesdays were the least-traveled day of the week, with the same load factor seen on Tuesdays in the previous three months for Flight 77.

Boarding and departure

On the morning of September 11, 2001, the five hijackers arrived at Washington, D.C.
Washington, D.C.
Washington, D.C., formally the District of Columbia and commonly referred to as Washington, "the District", or simply D.C., is the capital of the United States. On July 16, 1790, the United States Congress approved the creation of a permanent national capital as permitted by the U.S. Constitution....

's Dulles International Airport. At 07:15, Khalid al-Mihdhar
Khalid al-Mihdhar
Khalid Muhammad Abdallah al-Mihdhar was one of five hijackers of American Airlines Flight 77, which was flown into the Pentagon as part of the September 11 attacks....

 and Majed Moqed
Majed Moqed
A former law student, Majed Mashaan Ghanem Moqed was one of five hijackers of American Airlines Flight 77 as part of the September 11 attacks....

 checked in at the American Airlines ticket counter for Flight 77, arriving at the passenger security checkpoint a few minutes later at 07:18. Both men set off the metal detector and were put through secondary screening. Moqed continued to set off the alarm, so he was searched with a hand wand. The Hazmi brothers checked in together at the ticket counter at 07:29. Hani Hanjour
Hani Hanjour
Hani Saleh Hasan Hanjour was the hijacker-pilot of American Airlines Flight 77, crashing the plane into the Pentagon as part of the September 11 attacks....

 checked in separately and arrived at the passenger security checkpoint at 07:35. Hanjour was followed minutes later at the checkpoint by Salem
Salem al-Hazmi
Salem al-Hazmi was one of five hijackers of American Airlines Flight 77 as part of the September 11 attacks.A Saudi, Hazmi had a relatively long history with al-Qaeda before being selected for the attacks...

 and Nawaf al-Hazmi
Nawaf al-Hazmi
Nawaf Muhammed Salim al-Hazmi was one of five hijackers of American Airlines Flight 77, which was crashed into the Pentagon as part of the September 11 attacks....

, who also set off the metal detector's alarm. The screener at the checkpoint never resolved what set off the alarm. As seen in security footage later released, Nawaf Hazmi appeared to have an unidentified item in his back pocket, but four-inch utility knives
Utility knife
A utility knife is a knife used for general or utility purposes. The utility knife was originally a fixed blade knife with a cutting edge suitable for general work such as cutting hides and cordage, scraping hides, butchering animals, cleaning fish, and other tasks.Today, the term "utility knife"...

 were nonetheless then permitted by the Federal Aviation Administration
Federal Aviation Administration
The Federal Aviation Administration is the national aviation authority of the United States. An agency of the United States Department of Transportation, it has authority to regulate and oversee all aspects of civil aviation in the U.S...

 (FAA) as carry-on items. The passenger security checkpoint at Dulles International Airport was operated by Argenbright Security
Argenbright Security
Argenbright Security is an Atlanta based subsidiary of Securicor that has operated security at airports across the United States, including Philadelphia International Airport and Chicago's O'Hare International Airport....

, under contract with United Airlines
United Airlines
United Air Lines, Inc., is the world's largest airline with 86,852 employees United Air Lines, Inc., is the world's largest airline with 86,852 employees United Air Lines, Inc., is the world's largest airline with 86,852 employees (which includes the entire holding company United Continental...

.

The hijackers were also all selected for extra screening of their checked bags. Hani Hanjour, Khalid al-Mihdhar, and Majed Moqed were chosen by the Computer Assisted Passenger Prescreening System
Computer Assisted Passenger Prescreening System
The Computer Assisted Passenger Prescreening System is a counter-terrorism system in place in the United States air travel industry...

 criteria, while Nawaf al-Hazmi and Salem al-Hazmi were selected because they did not provide adequate identification and were deemed suspicious by the airline check-in agent. Hanjour, Mihdhar, and Nawaf al-Hazmi did not check any bags for the flight. Checked bags belonging to Moqed and Salem al-Hazmi were held until they boarded the aircraft. By 07:50, the five hijackers, carrying knives and box cutters, had made it through the airport security checkpoint.

Flight 77 was scheduled to depart for Los Angeles at 08:10; 58 passengers boarded through Gate D26, including the five hijackers. Excluding the hijackers, of the 59 other passengers and crew on board, there were 26 men, 22 women, and five children ranging in age from three to eleven. On the flight, Hani Hanjour was seated up front in 1B, while Salem and Nawaf al-Hazmi were seated in first class in seats 5E and 5F. Majed Moqed and Khalid al-Mihdhar were seated further back in 12A and 12B, in economy class. Flight 77 departed on time and took off from Runway 30 at Dulles at .

Hijacking

The 9/11 Commission
9/11 Commission
The National Commission on Terrorist Attacks Upon the United States, also known as the 9/11 Commission, was set up on November 27, 2002, "to prepare a full and complete account of the circumstances surrounding the September 11, 2001 attacks", including preparedness for and the immediate response to...

 estimated that the flight was hijacked between 08:51 and 08:54. By this time, American Airlines Flight 11
American Airlines Flight 11
American Airlines Flight 11 was American Airlines' daily scheduled morning transcontinental flight from Logan International Airport, in Boston, Massachusetts, to Los Angeles International Airport, in Los Angeles, California...

 had already struck the World Trade Center
World Trade Center
The original World Trade Center was a complex with seven buildings featuring landmark twin towers in Lower Manhattan, New York City, United States. The complex opened on April 4, 1973, and was destroyed in 2001 during the September 11 attacks. The site is currently being rebuilt with five new...

 and United Airlines Flight 175
United Airlines Flight 175
United Airlines Flight 175 was United Airlines' daily scheduled morning transcontinental flight, from Logan International Airport in Boston, Massachusetts, to Los Angeles International Airport in Los Angeles, California...

 had just been hijacked. The last normal radio communications from the aircraft to air traffic control
Air traffic control
Air traffic control is a service provided by ground-based controllers who direct aircraft on the ground and in the air. The primary purpose of ATC systems worldwide is to separate aircraft to prevent collisions, to organize and expedite the flow of traffic, and to provide information and other...

 occurred at 08:50:51. At 08:54, American Airlines Flight 77 began to deviate from its normal, assigned flight path and turned south. The hijackers set the flight's autopilot
Autopilot
An autopilot is a mechanical, electrical, or hydraulic system used to guide a vehicle without assistance from a human being. An autopilot can refer specifically to aircraft, self-steering gear for boats, or auto guidance of space craft and missiles...

 heading for Washington, D.C. By 08:56, the flight was turned around, and the transponder
Transponder (aviation)
A transponder is an electronic device that produces a response when it receives a radio-frequency interrogation...

 had been disabled. The FAA was aware at this point that there was an emergency on board the airplane. By this time, one aircraft had already crashed into the World Trade Center
World Trade Center
The original World Trade Center was a complex with seven buildings featuring landmark twin towers in Lower Manhattan, New York City, United States. The complex opened on April 4, 1973, and was destroyed in 2001 during the September 11 attacks. The site is currently being rebuilt with five new...

, and United Airlines Flight 175
United Airlines Flight 175
United Airlines Flight 175 was United Airlines' daily scheduled morning transcontinental flight, from Logan International Airport in Boston, Massachusetts, to Los Angeles International Airport in Los Angeles, California...

 was known to have been hijacked and was within minutes of also striking the World Trade Center. After learning of this second hijacking involving an American Airlines aircraft and the hijacking involving United Airlines
United Airlines
United Air Lines, Inc., is the world's largest airline with 86,852 employees United Air Lines, Inc., is the world's largest airline with 86,852 employees United Air Lines, Inc., is the world's largest airline with 86,852 employees (which includes the entire holding company United Continental...

, American Airlines' Executive Vice President Gerard Arpey ordered a nationwide ground stop for the airline. The Indianapolis Air Traffic Control Center, as well as American Airlines dispatchers, made several failed attempts to contact the aircraft. At the time the airplane was hijacked, it was flying over an area of limited radar coverage. With air controllers unable to contact the flight by radio, an Indianapolis official declared that the Boeing 757 had possibly crashed at 09:09.

Two people on the aircraft made phone calls to contacts on the ground. At 09:12, flight attendant Renee May called her mother, Nancy May, in Las Vegas. During the call, which lasted nearly two minutes, May said her flight was being hijacked by six individuals and they had been moved to the rear of the airplane. May also asked her mother to contact American Airlines, which she and her husband promptly did; American Airlines was already aware of the hijacking. Between 09:16 and 09:26, passenger Barbara Olson
Barbara Olson
Barbara Olson was a lawyer and conservative American television commentator who worked for CNN, Fox News Channel, and several other outlets...

 called her husband, United States Solicitor General
United States Solicitor General
The United States Solicitor General is the person appointed to represent the federal government of the United States before the Supreme Court of the United States. The current Solicitor General, Donald B. Verrilli, Jr. was confirmed by the United States Senate on June 6, 2011 and sworn in on June...

 Theodore Olson
Theodore Olson
Theodore Bevry Olson is a former United States Solicitor General, serving from June 2001 to July 2004 under President George W. Bush.- Early life :...

 and reported that the airplane had been hijacked and that the assailants had box cutters and knives. She reported that the passengers, and possibly the crew, had been moved to the back of the cabin and that the hijackers were unaware of her call. A minute into the conversation, the call was cut off. Theodore Olson contacted the command center at the Department of Justice, and tried unsuccessfully to contact Attorney General
United States Attorney General
The United States Attorney General is the head of the United States Department of Justice concerned with legal affairs and is the chief law enforcement officer of the United States government. The attorney general is considered to be the chief lawyer of the U.S. government...

 John Ashcroft
John Ashcroft
John David Ashcroft is a United States politician who served as the 79th United States Attorney General, from 2001 until 2005, appointed by President George W. Bush. Ashcroft previously served as the 50th Governor of Missouri and a U.S...

. About five minutes later, Barbara Olson called again, told her husband that the "pilot" (possibly Hanjour on the cabin intercom) had announced the flight was hijacked, and asked "what do I tell the pilot to do?" Ted Olson asked her location and she reported the plane was flying over a residential area. He then informed her of the attacks on the World Trade Center. Soon afterward, the call cut off again.
"The speed, the maneuverability, the way that he turned, we all thought in the radar room, all of us experienced air traffic controllers, that that was a military plane. You don't fly a 757 in that manner. It's unsafe."
Danielle O'Brien, Air traffic controller at Dulles International Airport


An airplane was detected again by Dulles controllers on radar screens as it approached Washington, turning and descending rapidly. Controllers initially thought this was a military fighter, due to its high speed and maneuvering. Reagan Airport controllers then asked a passing Air National Guard
Air National Guard
The Air National Guard , often referred to as the Air Guard, is the air force militia organized by each of the fifty U.S. states, the commonwealth of Puerto Rico, the territories of Guam and the U.S. Virgin Islands, and the District of Columbia of the United States. Established under Title 10 and...

 Lockheed C-130 Hercules to identify and follow the aircraft. The pilot, Lt. Col. Steven O'Brien
Steven O'Brien
Steven O'Brien is a lieutenant colonel in the Minnesota Air National Guard's 133rd Airlift Wing.O'Brien has become known because of a notable coincidence on 9/11, when he and his crew flew close, in space and time, to the crashes of two of the four airliners hijacked that day, American Airlines...

, told them it was a Boeing 757 or 767, and its silver fuselage meant it was probably an American Airlines jet. He had difficulty picking out the airplane in the "East Coast haze", but then saw a "huge" fireball, and initially assumed it had hit the ground. Approaching the Pentagon, he saw the impact site on the building's west side and reported to Reagan control, "Looks like that aircraft crashed into the Pentagon, sir".

Crash

According to the 9/11 Commission Report, as Flight 77 was 5 miles (8 km) west-southeast of the Pentagon, it made a 330-degree turn. At the end of the turn, it was descending through 2200 feet (670.6 m), pointed toward the Pentagon and downtown Washington. Hani Hanjour advanced the throttles to maximum power and dove towards the Pentagon. While level above the ground and seconds from the crash, the airplane's wings knocked over five street lampposts and the right wing hit a portable generator
Electrical generator
In electricity generation, an electric generator is a device that converts mechanical energy to electrical energy. A generator forces electric charge to flow through an external electrical circuit. It is analogous to a water pump, which causes water to flow...

, creating a smoke trail seconds before smashing into the Pentagon. Flight 77, flying at 530 miles per hour (853 km/h) over the Navy Annex Building adjacent to Arlington National Cemetery
Arlington National Cemetery
Arlington National Cemetery in Arlington County, Virginia, is a military cemetery in the United States of America, established during the American Civil War on the grounds of Arlington House, formerly the estate of the family of Confederate general Robert E. Lee's wife Mary Anna Lee, a great...

, crashed into the western side of the Pentagon
The Pentagon
The Pentagon is the headquarters of the United States Department of Defense, located in Arlington County, Virginia. As a symbol of the U.S. military, "the Pentagon" is often used metonymically to refer to the Department of Defense rather than the building itself.Designed by the American architect...

 in Arlington County, Virginia
Arlington County, Virginia
Arlington County is a county in the Commonwealth of Virginia. The land that became Arlington was originally donated by Virginia to the United States government to form part of the new federal capital district. On February 27, 1801, the United States Congress organized the area as a subdivision of...

, just south of Washington, D.C., at 09:37:46, killing all 53 passengers, five hijackers, and six crew. The Boeing 757 hit the Pentagon at the first-floor level. As it crashed, the airplane was rolled slightly to the left, with the right wing elevated. The front part of the fuselage
Fuselage
The fuselage is an aircraft's main body section that holds crew and passengers or cargo. In single-engine aircraft it will usually contain an engine, although in some amphibious aircraft the single engine is mounted on a pylon attached to the fuselage which in turn is used as a floating hull...

 disintegrated on impact, while the mid and tail sections moved for another fraction of a second, with tail section debris penetrating furthest into the building. In all, the airplane took eight-tenths of a second to fully penetrate 310 feet (94 m) into the three outermost of the building's five rings and unleashed a fireball that rose 200 feet (61 m) above the building.
At the time of the attacks, approximately 18,000 people worked in the Pentagon, which was 4,000 fewer than before renovations began in 1998. The section of the Pentagon, which had recently been renovated
Pentagon Renovation Program
The Pentagon Renovation Program or PENREN was a long-term project by the United States Department of Defense to perform a complete slab-to-slab renovation of The Pentagon in Arlington, Virginia...

 at a cost of $250 million, housed the Naval Command Center and other Pentagon offices, as well as some unoccupied offices. The crash and subsequent fire penetrated three outer ring sections of the western side. The outermost ring section was largely destroyed, and a large section collapsed. One hundred and twenty-five people in the Pentagon died in the attack.

In all, there were 189 deaths at the Pentagon site, including 125 in the Pentagon building and 64 on board the aircraft. Passenger Barbara Olson
Barbara Olson
Barbara Olson was a lawyer and conservative American television commentator who worked for CNN, Fox News Channel, and several other outlets...

 was en route to a taping of Politically Incorrect with Bill Maher. A group of children, their chaperones, and National Geographic Society
National Geographic Society
The National Geographic Society , headquartered in Washington, D.C. in the United States, is one of the largest non-profit scientific and educational institutions in the world. Its interests include geography, archaeology and natural science, the promotion of environmental and historical...

 staff members were also on board, embarking on an educational trip west to the Channel Islands National Marine Sanctuary
Channel Islands National Marine Sanctuary
The Channel Islands National Marine Sanctuary is a reserve area off the Pacific coast of the United States, near California.Established in 1980, the sanctuary in the Santa Barbara Channel is an area of national significance because of its exceptional natural beauty and resources. It has an area of...

 near Santa Barbara, California
Santa Barbara, California
Santa Barbara is the county seat of Santa Barbara County, California, United States. Situated on an east-west trending section of coastline, the longest such section on the West Coast of the United States, the city lies between the steeply-rising Santa Ynez Mountains and the Pacific Ocean...

. Also, Zoe, eight, and Dana Falkenberg, three, were killed in the crash, along with their parents, Charles Falkenberg and Leslie Whittington. The family, of University Park, MD, was going to Australia for two months, via Los Angeles. The fatalities at the Pentagon included 55 military personnel and 70 civilian
Civilian
A civilian under international humanitarian law is a person who is not a member of his or her country's armed forces or other militia. Civilians are distinct from combatants. They are afforded a degree of legal protection from the effects of war and military occupation...

s. Of those 125 killed, 92 were on the first floor, 31 were on the second floor, and two were on the third. The Army
United States Army
The United States Army is the main branch of the United States Armed Forces responsible for land-based military operations. It is the largest and oldest established branch of the U.S. military, and is one of seven U.S. uniformed services...

 suffered 75 fatalities—far more than any other branch. Another 106 injured were treated at area hospitals. Lieutenant General Timothy Maude
Timothy Maude
Lieutenant General Timothy Joseph Maude, USA was the highest ranking military officer killed in the September 11, 2001 attacks and the most senior U.S. army officer killed by enemy action since Simon B. Buckner in 1945. He was serving as the U.S...

, an Army Deputy Chief of Staff, was the highest ranking military officer killed at the Pentagon.
"I don't want to alarm anybody right now, but apparently—it felt just a few moments ago like there was an explosion of some kind here at the Pentagon."
Jim Miklaszewski, NBC
NBC
The National Broadcasting Company is an American commercial broadcasting television network and former radio network headquartered in the GE Building in New York City's Rockefeller Center with additional major offices near Los Angeles and in Chicago...

 Pentagon correspondent reporting from inside the Pentagon at 09:39

The Pentagon is bordered by Interstate 395
Interstate 395 (District of Columbia-Virginia)
Interstate 395 in Washington, D.C., and Virginia is a 13 mile long spur route that begins at a junction with Interstate 95 in Springfield, Virginia and ends in northwest Washington, D.C. It passes underneath the National Mall near the United States Capitol and ends at a junction with U.S...

 and Washington Boulevard, on the side where the impact occurred. Motorist Mary Lyman, who was on I-395, saw the airplane pass over at a "steep angle toward the ground and going fast" and then saw the cloud of smoke from the Pentagon. Omar Campo, another witness, was cutting the grass on the other side of the road when the airplane flew over his head. "I was cutting the grass and it came in screaming over my head. I felt the impact. The whole ground shook and the whole area was full of fire. I could never imagine I would see anything like that here". Afework Hagos, a computer programmer, was on his way to work and stuck in a traffic jam near the Pentagon when the airplane flew over. "There was a huge screaming noise and I got out of the car as the plane came over. Everybody was running away in different directions. It was tilting its wings up and down like it was trying to balance. It hit some lampposts on the way in." Daryl Donley witnessed the crash and took some of the first photographs after the crash.
USA Today
USA Today
USA Today is a national American daily newspaper published by the Gannett Company. It was founded by Al Neuharth. The newspaper vies with The Wall Street Journal for the position of having the widest circulation of any newspaper in the United States, something it previously held since 2003...

reporter Mike Walter was driving on Washington Boulevard when he witnessed the crash, which he recounted, "I looked out my window and I saw this plane, this jet, an American Airlines jet, coming. And I thought, 'This doesn't add up, it's really low.' And I saw it. I mean it was like a cruise missile with wings. It went right there and slammed right into the Pentagon". Terrance Kean, who lived in a nearby apartment building, heard the noise of loud jet engines, glanced out his window, and saw a "very, very large passenger jet". He watched "it just plow right into the side of the Pentagon. The nose penetrated into the portico. And then it sort of disappeared, and there was fire and smoke everywhere." AP
Associated Press
The Associated Press is an American news agency. The AP is a cooperative owned by its contributing newspapers, radio and television stations in the United States, which both contribute stories to the AP and use material written by its staff journalists...

 reporter Dave Winslow recounted, "I saw the tail of a large airliner ... It plowed right into the Pentagon." Tim Timmerman, who is a pilot himself, noticed American Airlines markings on the aircraft as he saw it hit the Pentagon. Other drivers on Washington Boulevard, Interstate 395
Interstate 395 (District of Columbia-Virginia)
Interstate 395 in Washington, D.C., and Virginia is a 13 mile long spur route that begins at a junction with Interstate 95 in Springfield, Virginia and ends in northwest Washington, D.C. It passes underneath the National Mall near the United States Capitol and ends at a junction with U.S...

, and Columbia Pike witnessed the crash, as did people in Pentagon City, Crystal City, and other nearby locations.

Former Georgetown University basketball coach John Thompson
John Thompson (basketball)
John R. Thompson, Jr. is an American former basketball coach for the Georgetown University Hoyas. He is now a professional radio and TV sports commentator...

 had originally booked a ticket on Flight 77. As he would tell the story many times in the following years, including a September 12, 2011 interview on Jim Rome's
Jim Rome
Jim Rome is an American sports radio talk show host syndicated by Premiere Radio Networks, a subsidiary of Clear Channel Communications....

 radio show
The Jim Rome Show
The Jim Rome Show is a sports radio talk show hosted by Jim Rome. It airs live for three hours each weekday from 9 a.m. to noon Pacific. The show is produced in Los Angeles, California, syndicated by Premiere Radio Networks, and can be heard on more than 200 affiliate radio stations in the U.S...

, he had been scheduled to appear on that show on September 12, 2001. Thompson was planning to be in Las Vegas
Las Vegas, Nevada
Las Vegas is the most populous city in the U.S. state of Nevada and is also the county seat of Clark County, Nevada. Las Vegas is an internationally renowned major resort city for gambling, shopping, and fine dining. The city bills itself as The Entertainment Capital of the World, and is famous...

 for a friend's birthday on September 13, and initially insisted on traveling to Rome's Los Angeles studio on the 11th. However, this did not work for the show, which wanted him to travel on the day of the show. After a Rome staffer personally assured Thompson that he would be able to travel from Los Angeles to Las Vegas immediately after the show, Thompson changed his travel plans. He felt the impact from the crash at his home near the Pentagon.

Rescue and recovery

"In this area ... it's so hot that the debris is melting and dripping off the ceiling onto your skin and it would sear your skin and melt your uniform. We went a little farther, turned a corner and came into this bombed out office space that was a roaring inferno of destruction and smoke and flames and intense heat you could feel searing your face."
Lieutenant Commander
Lieutenant commander (United States)
Lieutenant commander is a mid-ranking officer rank in the United States Navy, the United States Coast Guard, the United States Public Health Service Commissioned Corps, and the National Oceanic and Atmospheric Administration Commissioned Corps, with the pay grade of O-4 and NATO rank code OF-3...

 David Tarantino describing the scene near the Navy Command Center on the first floor.

Rescue efforts began immediately after the crash. Almost all the successful rescues of survivors occurred within half an hour of the impact. Initially, rescue efforts were led by the military and civilian employees within the building. Within minutes, the first fire companies arrived and found these volunteers searching near the impact site. The firemen ordered them to leave as they were not properly equipped or trained to deal with the hazards. The Arlington County Fire Department
Arlington County Fire Department
The Arlington County Fire Department provides essential fire, emergency medical, and allied public safety services for Arlington County and the City of Falls Church in Virginia, USA. It is highly regarded within the profession as an innovator and leader in enhancing the industry...

 (ACFD) assumed command of the immediate rescue operation within 10 minutes of the crash. ACFD Assistant Chief James Schwartz implemented an incident command system
Incident Command System
The Incident Command System is "a systematic tool used for the command, control, and coordination of emergency response" according to the United States Federal Highway Administration...

 (ICS) to coordinate response efforts among multiple agencies. It took about an hour for the ICS structure to become fully operational. Firefighters from Fort Myer
Fort Myer
Fort Myer is a U.S. Army post adjacent to Arlington National Cemetery in Arlington County, Virginia, across the Potomac River from Washington, D.C. It is a small post by U.S...

 and Reagan National Airport
Ronald Reagan Washington National Airport
Ronald Reagan Washington National Airport is a public airport located south of downtown Washington, D.C., in Arlington County, Virginia. It is the commercial airport nearest to Washington, D.C. For many decades, it was called Washington National Airport, but this airport was renamed in 1998 to...

 arrived within minutes. Rescue and firefighting efforts were impeded by rumors of additional incoming planes. Chief Schwartz ordered two evacuations during the day in response to these rumors.

As firefighters attempted to extinguish the fires, they watched the building in fear of a structural collapse. One firefighter remarked that they "pretty much knew the building was going to collapse because it started making weird sounds and creaking". Officials saw a cornice of the building move and ordered an evacuation. Minutes later, at 10:10, the upper floors of the damaged area of the Pentagon collapsed. The collapse area was about 95 feet (29 m) at its widest point and 50 feet (15 m) at its deepest. This amount of time between impact and collapse allowed everyone on the fourth and fifth levels to evacuate safely before the structure collapsed. After the collapse, the interior fires intensified, spreading through all five floors. After 11:00, firefighters mounted a two-pronged attack against the fires. Officials estimated temperatures of up to 2000 °F (1,093.3 °C). While progress was made against the interior fires by late afternoon, firefighters realized a flammable layer of wood under the Pentagon's slate roof had caught fire and begun to spread. Typical firefighting tactics were rendered useless by the reinforced structure as firefighters were unable to reach the fire to extinguish it. Firefighters instead made firebreak
Firebreak
A firebreak is a gap in vegetation or other combustible material that acts as a barrier to slow or stop the progress of a bushfire or wildfire. A firebreak may occur naturally where there is a lack of vegetation or "fuel", such as a river, lake or canyon...

s in the roof on September 12 to prevent any further spreading. At 18:00 on the 12th, Arlington County issued a press release stating the fire was "controlled" but not fully "extinguished". Firefighters continued to put out smaller fires that ignited in the succeeding days.

Various pieces of aircraft debris were found within the wreckage at the Pentagon. While on fire himself, and escaping from the Navy Command Center, Lt. Kevin Shaeffer observed a chunk of the aircraft's nose cone
Nose cone
The term nose cone is used to refer to the forwardmost section of a rocket, guided missile or aircraft. The cone is shaped to offer minimum aerodynamic resistance...

 and the nose landing gear in the service road between rings B and C. Early in the morning on Friday, September 14, Fairfax County Urban Search and Rescue Team members Carlton Burkhammer and Brian Moravitz came across an "intact seat from the plane's cockpit", while paramedics and firefighters located the two black boxes
Flight recorder
A flight recorder is an electronic recording device placed in an aircraft for the purpose of facilitating the investigation of an aircraft accident or incident. For this reason, flight recorders are required to be capable of surviving the conditions likely to be encountered in a severe aircraft...

 near the punch out hole in the A-E drive, nearly 300 feet (91 m) into the building. The cockpit voice recorder
Cockpit voice recorder
A cockpit voice recorder , often referred to as a "black box", is a flight recorder used to record the audio environment in the flight deck of an aircraft for the purpose of investigation of accidents and incidents...

 was too badly damaged and charred to retrieve any information, though the flight data recorder yielded useful information. Investigators also found a part of Nawaf al-Hazmi's driver's license
Identity documents in the United States
There is no true national identity card in the United States of America, in the sense that there is no federal agency with nationwide jurisdiction that directly issues such cards to all American citizens for mandatory regular use...

 in the North Parking Lot rubble pile. Personal effects belonging to victims were also found, and taken to Fort Myer.

Remains

Army engineers determined by 5:30 p.m. on the first day that no one remained alive in the damaged section of the building. In the days after the crash, news reports emerged that up to 800 people had died. Army troops from Fort Belvoir
Fort Belvoir
Fort Belvoir is a United States Army installation and a census-designated place in Fairfax County, Virginia, United States. Originally, it was the site of the Belvoir plantation. Today, Fort Belvoir is home to a number of important United States military organizations...

 were the first teams to survey the interior of the crash site and noted the presence of human remains. Federal Emergency Management Agency
Federal Emergency Management Agency
The Federal Emergency Management Agency is an agency of the United States Department of Homeland Security, initially created by Presidential Reorganization Plan No. 1 of 1978 and implemented by two Executive Orders...

 (FEMA) Urban Search and Rescue
FEMA Urban Search and Rescue Task Force
thumb|Members of FEMA US&R Task Force at [[World Trade Center]] after the 9/11 attacks.A FEMA Urban Search and Rescue Task Force is a team of individuals specializing in urban search and rescue, disaster recovery, and emergency triage and medicine. The teams are deployed to emergency and disaster...

 teams, including Fairfax County Urban Search and Rescue
Urban Search and Rescue Virginia Task Force 1
Urban Search and Rescue Virginia Task Force 1 or VA-TF1 is a FEMA Urban Search and Rescue Task Force based in Fairfax County, Virginia. VA-TF1 is sponsored by the Fairfax County Fire and Rescue Department....

 assisted the search for remains, working through the National Interagency Incident Management System (NIIMS). Kevin Rimrodt, a Navy photographer surveying the Navy Command Center after the attacks, remarked that "there were so many bodies, I'd almost step on them. So I'd have to really take care to look backwards as I'm backing up in the dark, looking with a flashlight, making sure I'm not stepping on somebody". Debris from the Pentagon were taken to the Pentagon's north parking lot for more detailed search for remains and evidence.

Remains that were recovered from the Pentagon were turned over to the Armed Forces Medical Examiner office, located at Dover Air Force Base
Dover Air Force Base
Dover Air Force Base or Dover AFB is a United States Air Force base located two miles southeast of the city of Dover, Delaware.-Units:...

 in Delaware
Delaware
Delaware is a U.S. state located on the Atlantic Coast in the Mid-Atlantic region of the United States. It is bordered to the south and west by Maryland, and to the north by Pennsylvania...

. The medical examiner's office was able to identify remains belonging to 179 of the victims. Investigators eventually identified 184 of the 189 people who died in the attack. The remains of the five hijackers were identified through a process of elimination, and were turned over as evidence to the Federal Bureau of Investigation
Federal Bureau of Investigation
The Federal Bureau of Investigation is an agency of the United States Department of Justice that serves as both a federal criminal investigative body and an internal intelligence agency . The FBI has investigative jurisdiction over violations of more than 200 categories of federal crime...

 (FBI). On September 21, the ACFD relinquished control of the crime scene to the FBI. The Washington Field Office, National Capital Response Squad (NCRS), and the Joint Terrorism Task Force
Joint Terrorism Task Force
A Joint Terrorism Task Force is a partnership between various U.S. law enforcement agencies that is charged with taking action against terrorism, which includes the investigation of crimes such as wire fraud and identity theft...

 (JTTF) led the crime scene
Crime scene
A crime scene is a location where an illegal act took place, and comprises the area from which most of the physical evidence is retrieved by trained law enforcement personnel, crime scene investigators or in rare circumstances, forensic scientists....

 investigation at the Pentagon. By October 2, 2001, the search for evidence and remains was complete and the site was turned over to Pentagon officials. In 2002, the remains of twenty-five victims were buried collectively at Arlington National Cemetery
Arlington National Cemetery
Arlington National Cemetery in Arlington County, Virginia, is a military cemetery in the United States of America, established during the American Civil War on the grounds of Arlington House, formerly the estate of the family of Confederate general Robert E. Lee's wife Mary Anna Lee, a great...

, with a five-sided granite marker inscribed with the names of all the victims in the Pentagon. The ceremony also honored the five victims whose remains were never found.

Cockpit voice recorder

At around 3:40 a.m on September 14, a paramedic and a firefighter who were searching through the debris of the impact site found two dark boxes, about 1.5 feet (45.7 cm) by 2 feet (61 cm) long. They called for an FBI agent, who in turn called for someone from the National Transportation Safety Board
National Transportation Safety Board
The National Transportation Safety Board is an independent U.S. government investigative agency responsible for civil transportation accident investigation. In this role, the NTSB investigates and reports on aviation accidents and incidents, certain types of highway crashes, ship and marine...

 (NTSB). The NTSB employee confirmed that these were the flight recorders ("black boxes")
Flight recorder
A flight recorder is an electronic recording device placed in an aircraft for the purpose of facilitating the investigation of an aircraft accident or incident. For this reason, flight recorders are required to be capable of surviving the conditions likely to be encountered in a severe aircraft...

 from American Airlines Flight 77. Dick Bridges, deputy manager for Arlington County, Virginia, said the voice recorder was damaged on the outside and the flight data recorder was charred. But he said the FBI still was confident the data can be recovered from both. Bridges said the recorders were found "right where the plane came into the building."

Officials at both American Airlines and United Airlines said the black boxes aboard their destroyed aircraft were modern solid-state versions, which are more resistant to damage than the older magnetic tape recorders. The cockpit voice recorder was quickly transported to the NTSB lab in Washington, D.C., and its data was downloaded. Soon afterward, the FBI took charge of the box and its data. CBS News reported that "Preliminary information shows there is nothing that appears to be useful on the cockpit voice tape. The tape appears to be blank or erased." In its report on the CVR, the NTSB identified the unit as an L-3 Communications, Fairchild Aviation Recorders model A-100A cockpit voice recorder; a device which records on magnetic tape. The NTSB reported that "The majority of the recording tape was fused into a solid block of charred plastic." No usable segments of tape were found inside the recorder.

Continuity of operations

At the moment of impact, Secretary of Defense
United States Secretary of Defense
The Secretary of Defense is the head and chief executive officer of the Department of Defense of the United States of America. This position corresponds to what is generally known as a Defense Minister in other countries...

 Donald Rumsfeld
Donald Rumsfeld
Donald Henry Rumsfeld is an American politician and businessman. Rumsfeld served as the 13th Secretary of Defense from 1975 to 1977 under President Gerald Ford, and as the 21st Secretary of Defense from 2001 to 2006 under President George W. Bush. He is both the youngest and the oldest person to...

 was in his office on the other side of the Pentagon, away from the crash site. He ran to the site and assisted the injured. Rumsfeld then returned to his office, and went to a conference room in the Executive Support Center where he joined a secure videoteleconference with Vice President Dick Cheney
Dick Cheney
Richard Bruce "Dick" Cheney served as the 46th Vice President of the United States , under George W. Bush....

 and other officials. On the day of the attacks, Department of Defense officials considered moving command operations to Site R
Site R
The Raven Rock Mountain Complex is a United States government facility on Raven Rock, a mountain in the U.S. state of Pennsylvania. It is located in Liberty Township, Adams County, about east of Waynesboro, Pennsylvania, and north-northeast of Camp David, Maryland. It is also called the Raven...

, a backup facility in Pennsylvania
Pennsylvania
The Commonwealth of Pennsylvania is a U.S. state that is located in the Northeastern and Mid-Atlantic regions of the United States. The state borders Delaware and Maryland to the south, West Virginia to the southwest, Ohio to the west, New York and Ontario, Canada, to the north, and New Jersey to...

. Secretary of Defense Rumsfeld insisted he remain at the Pentagon, instead sending Deputy Secretary Paul Wolfowitz
Paul Wolfowitz
Paul Dundes Wolfowitz is a former United States Ambassador to Indonesia, U.S. Deputy Secretary of Defense, President of the World Bank, and former dean of the Paul H. Nitze School of Advanced International Studies at Johns Hopkins University...

 to Site R. The National Military Command Center
National Military Command Center
Located in the Pentagon, the National Military Command Center houses the logistical and communications center for the National Command Authority of the United States of America. The facility, which is composed of several war rooms, is the principal command and control center of the Department of...

 (NMCC) continued to operate at the Pentagon, even with smoke getting into the facility. Engineers and building managers manipulated the ventilation and other building systems that still functioned to draw smoke out of the NMCC and bring in fresh air. During a press conference held inside the Pentagon at 18:42, Rumsfeld announced "The Pentagon's functioning. It will be in business tomorrow." Pentagon employees returned the next day to offices in areas of the Pentagon mostly unaffected. By the end of September, more workers returned to the lightly damaged areas of the Pentagon.

Aftermath

Early estimates on rebuilding the damaged section of the Pentagon were that it would take three years to complete. However, the project moved forward at an accelerated pace and was completed by the one-year anniversary. The rebuilt section of the Pentagon includes a small indoor memorial and chapel at the point of impact. An outdoor memorial
Pentagon Memorial
The Pentagon Memorial, located just southwest of The Pentagon in Arlington County, Virginia, is a permanent outdoor memorial to the 184 men and women who lost their lives as victims of the attack, killed both in the building and on American Airlines Flight 77 in the September 11, 2001...

, designed by Julie Beckman and Keith Kaseman, was completed on schedule for its dedication on September 11, 2008.

In keeping with standard airline procedure after disasters, the flight number was changed after the incident. American's morning flight from Dulles to Los Angeles is now Flight 149, and uses a Boeing 737-800 instead of a 757-200. An American flag was placed on top of Gate D26 from which Flight 77 departed Dulles, even though gate D26 is now used by United Airlines. After the attacks, American Airlines decided to move its gates at Dulles from the D Concourse to the B concourse. This move was to occur weeks after the attacks, but did not end up happening until early 2006.

Security camera video

On May 16, 2006, the Department of Defense
United States Department of Defense
The United States Department of Defense is the U.S...

 released filmed footage that was recorded by a security camera of American Airlines Flight 77 crashing into the Pentagon, with a plane visible in one frame, as a "thin white blur" and an explosion following. The images were made public in response to a December 2004 Freedom of Information Act
Freedom of Information Act (United States)
The Freedom of Information Act is a federal freedom of information law that allows for the full or partial disclosure of previously unreleased information and documents controlled by the United States government. The Act defines agency records subject to disclosure, outlines mandatory disclosure...

 request by Judicial Watch
Judicial Watch
Judicial Watch is an organization that describes itself as "a conservative, non-partisan American educational foundation that promotes transparency, accountability and integrity in government, politics and the law." According to its mission statement, Judicial Watch "advocates high standards of...

. Some still images from the video had previously been released and publicly circulated, but this was the first official release of the full video of the crash.

A nearby Citgo
Citgo
CITGO Petroleum Corporation is a United States-incorporated, Venezuela-owned refiner, transporter and marketer of transportation fuels, lubricants, petrochemicals and other industrial products. The company is owned by PDV America, Inc., an indirect wholly owned subsidiary of Petróleos de...

 service station also had security cameras installed, but a video released on September 15, 2006, did not show the crash because the camera was pointed away from the crash site.

The Doubletree
Doubletree
.Doubletree by Hilton is a worldwide brand of upscale, full-service hotels and resorts trademarked by Hilton Worldwide. There are currently more than 220 locations with 55,000 rooms worldwide in the United States, Canada, Costa Rica, Peru, China, United Kingdom, Italy, Slovakia, Tanzania, Norway...

 Hotel, located nearby in Crystal City, Virginia, also had a security camera video, and on December 4, 2006, the FBI released the video in response to a freedom of information lawsuit filed by Scott Bingham. The footage is "grainy and the focus is soft, but a rapidly growing tower of smoke is visible in the distance on the upper edge of the frame as the plane crashes into the building".

Victims of Terrorist Attack on the Pentagon Memorial

On September 12, 2002, Defense Secretary Donald Rumsfeld and General Richard Myers
Richard Myers
Richard Bowman Myers is a retired four-star general in the United States Air Force and served as the 15th Chairman of the Joint Chiefs of Staff. As Chairman, Myers was the United States military's highest ranking uniformed officer....

, Chairman of the Joint Chiefs of Staff
Joint Chiefs of Staff
The Joint Chiefs of Staff is a body of senior uniformed leaders in the United States Department of Defense who advise the Secretary of Defense, the Homeland Security Council, the National Security Council and the President on military matters...

, dedicated the Victims of Terrorist Attack on the Pentagon Memorial
Victims of Terrorist Attack on the Pentagon Memorial
The Victims of Terrorist Attack on the Pentagon Memorial is a memorial over a group burial site at Arlington National Cemetery in the United States. It commemorates the victims of the September 11 attack on The Pentagon. The memorial specifically honors the five individuals for whom no identifiable...

 at Arlington National Cemetery. The memorial specifically honors the five individuals for whom no identifiable remains were found. This included Dana Falkenberg, age three, who was aboard American Airlines Flight 77 with her parents and older sister. However, a portion of the remains of 25 other victims are buried at the site. The memorial is a pentagonal granite
Granite
Granite is a common and widely occurring type of intrusive, felsic, igneous rock. Granite usually has a medium- to coarse-grained texture. Occasionally some individual crystals are larger than the groundmass, in which case the texture is known as porphyritic. A granitic rock with a porphyritic...

 marker 4.5 feet (1.4 m) high. On five sides of the memorial along the top are inscribed the words "Victims of Terrorist Attack on the Pentagon September 11, 2001". Aluminum plaques, painted black, are inscribed with the names of the 184 victims of the terrorist attack.

The site is located in Section 64, on a slight rise, which gives it a view of the Pentagon.

See also

  • American Airlines Flight 11
    American Airlines Flight 11
    American Airlines Flight 11 was American Airlines' daily scheduled morning transcontinental flight from Logan International Airport, in Boston, Massachusetts, to Los Angeles International Airport, in Los Angeles, California...

  • United Airlines Flight 93
    United Airlines Flight 93
    United Airlines Flight 93 was United Airlines' scheduled morning transcontinental flight across the United States from Newark International Airport in Newark, New Jersey, to San Francisco International Airport in California. On Tuesday, September 11, 2001, the Boeing 757–222 aircraft operating the...

  • United Airlines Flight 175
    United Airlines Flight 175
    United Airlines Flight 175 was United Airlines' daily scheduled morning transcontinental flight, from Logan International Airport in Boston, Massachusetts, to Los Angeles International Airport in Los Angeles, California...



External links

The source of this article is wikipedia, the free encyclopedia.  The text of this article is licensed under the GFDL.
 
x
OK