ANZ Bank
Encyclopedia
The Australia and New Zealand Banking Group Limited , commonly called ANZ, is the fourth largest bank
Bank
A bank is a financial institution that serves as a financial intermediary. The term "bank" may refer to one of several related types of entities:...

 in Australia
Australia
Australia , officially the Commonwealth of Australia, is a country in the Southern Hemisphere comprising the mainland of the Australian continent, the island of Tasmania, and numerous smaller islands in the Indian and Pacific Oceans. It is the world's sixth-largest country by total area...

, after the Commonwealth Bank, Westpac Banking Corporation and the National Australia Bank
National Australia Bank
National Australia Bank is one of the four largest financial institutions in Australia in terms of market capitalisation and customers. NAB is ranked 17th largest bank in the world measured by market capitalisation...

. Australian operations make up the largest part of ANZ's business, with commercial
Commercial bank
After the implementation of the Glass–Steagall Act, the U.S. Congress required that banks engage only in banking activities, whereas investment banks were limited to capital market activities. As the two no longer have to be under separate ownership under U.S...

 and retail banking
Retail banking
Retail banking is banking in which banking institutions execute transactions directly with consumers, rather than corporations or other banks. Services offered include: savings and transactional accounts, mortgages, personal loans, debit cards, credit cards, and so forth.-Types of...

 dominating. ANZ is also the largest bank in New Zealand
New Zealand
New Zealand is an island country in the south-western Pacific Ocean comprising two main landmasses and numerous smaller islands. The country is situated some east of Australia across the Tasman Sea, and roughly south of the Pacific island nations of New Caledonia, Fiji, and Tonga...

, where the legal entity became known as ANZ National Bank Limited in 2004 and where it operates two brands, ANZ and the National Bank of New Zealand
National Bank of New Zealand
The National Bank of New Zealand often referred to as The National Bank is one of New Zealand's largest banks. Throughout much of its history, the National Bank has provided banking services to mainly rural, personal, and small business customers. Its owner is ANZ National Bank Limited, the New...

.

In addition to operations throughout Australia and New Zealand, ANZ also extends to twenty-five other nations.

ANZ was named the most sustainable bank globally in the 2008 Dow Jones Sustainability Index making it the 2nd year in a row ANZ has been granted the title. In 2007 the title was shared with another Australian bank, Westpac, which had held the title for the previous five years.

19th century

  • 1835: ANZ began in London
    London
    London is the capital city of :England and the :United Kingdom, the largest metropolitan area in the United Kingdom, and the largest urban zone in the European Union by most measures. Located on the River Thames, London has been a major settlement for two millennia, its history going back to its...

     when The Bank of Australasia was established under Royal Charter
    Royal Charter
    A royal charter is a formal document issued by a monarch as letters patent, granting a right or power to an individual or a body corporate. They were, and are still, used to establish significant organizations such as cities or universities. Charters should be distinguished from warrants and...

  • 1837: The Union Bank of Australia was established. This was an Anglo-Australian bank
  • 1852: The English, Scottish and Australian Bank (ES&A) was established in 1852. This was an Anglo-Australian bank

1950-60s

  • 1951: The Bank of Australasia merges with the Union Bank of Australia to form ANZ Bank
  • 1963: Establishes first computer systems in new data processing centre in Melbourne
    Melbourne
    Melbourne is the capital and most populous city in the state of Victoria, and the second most populous city in Australia. The Melbourne City Centre is the hub of the greater metropolitan area and the Census statistical division—of which "Melbourne" is the common name. As of June 2009, the greater...

    , Australia
    Australia
    Australia , officially the Commonwealth of Australia, is a country in the Southern Hemisphere comprising the mainland of the Australian continent, the island of Tasmania, and numerous smaller islands in the Indian and Pacific Oceans. It is the world's sixth-largest country by total area...

  • 1966: Starts operations in Honiara
    Honiara
    Honiara, population 49,107 , 78,190 , is the capital of the Solomon Islands and of Guadalcanal Province, although it is a separately administered town...

    , Solomon Islands
    Solomon Islands
    Solomon Islands is a sovereign state in Oceania, east of Papua New Guinea, consisting of nearly one thousand islands. It covers a land mass of . The capital, Honiara, is located on the island of Guadalcanal...

  • 1968: Opens office in New York
    New York
    New York is a state in the Northeastern region of the United States. It is the nation's third most populous state. New York is bordered by New Jersey and Pennsylvania to the south, and by Connecticut, Massachusetts and Vermont to the east...

    , USA
  • 1969: Establishes representative office in Tokyo
    Tokyo
    , ; officially , is one of the 47 prefectures of Japan. Tokyo is the capital of Japan, the center of the Greater Tokyo Area, and the largest metropolitan area of Japan. It is the seat of the Japanese government and the Imperial Palace, and the home of the Japanese Imperial Family...

    , Japan
    Japan
    Japan is an island nation in East Asia. Located in the Pacific Ocean, it lies to the east of the Sea of Japan, China, North Korea, South Korea and Russia, stretching from the Sea of Okhotsk in the north to the East China Sea and Taiwan in the south...


1970s

  • 1970:
    • In what was then the largest merger in Australian banking history, ANZ merged with the English, Scottish and Australian Bank Limited to form the present organisation, Australia and New Zealand Banking Group Limited
    • Starts operations in Vanuatu
      Vanuatu
      Vanuatu , officially the Republic of Vanuatu , is an island nation located in the South Pacific Ocean. The archipelago, which is of volcanic origin, is some east of northern Australia, northeast of New Caledonia, west of Fiji, and southeast of the Solomon Islands, near New Guinea.Vanuatu was...

  • 1971: Opens representative office in Malaysia
  • 1976: ANZ (PNG) established
  • 1977: ANZ incorporated in Australia (transfer from UK)
  • 1979: Acquires the Bank of Adelaide
    Bank of Adelaide
    The Bank of Adelaide was founded in 1865 in Adelaide, the capital of South Australia. It was incorporated by an act of the Parliament of South Australia. It was taken over in 1979 by ANZ, and merged into that organisation, after bailing out a subsidiary finance company that had lent too much to...


1980s

  • 1980: Singapore
    Singapore
    Singapore , officially the Republic of Singapore, is a Southeast Asian city-state off the southern tip of the Malay Peninsula, north of the equator. An island country made up of 63 islands, it is separated from Malaysia by the Straits of Johor to its north and from Indonesia's Riau Islands by the...

     and New York representative offices upgraded to branch status
  • 1984: Purchases Grindlays Bank
    Grindlays Bank
    The Grindlays Bank was a major British overseas bank established in 1828.It operated mainly in British colonies, especially British India. After decolonization, it was a major foreign bank in India, Pakistan and other West Asian countries. As ANZ Grindlays Bank, it was for a while the largest...

  • 1985:
    • Acquires Barclays’ operations in Fiji
      Fiji
      Fiji , officially the Republic of Fiji , is an island nation in Melanesia in the South Pacific Ocean about northeast of New Zealand's North Island...

       and Vanuatu
    • Receives full commercial banking licence and opens branch in Frankfurt
      Frankfurt
      Frankfurt am Main , commonly known simply as Frankfurt, is the largest city in the German state of Hesse and the fifth-largest city in Germany, with a 2010 population of 688,249. The urban area had an estimated population of 2,300,000 in 2010...

      , Germany
      Germany
      Germany , officially the Federal Republic of Germany , is a federal parliamentary republic in Europe. The country consists of 16 states while the capital and largest city is Berlin. Germany covers an area of 357,021 km2 and has a largely temperate seasonal climate...

    • Announces ANZ Singapore Limited
    • Opens representative office in Bangkok
      Bangkok
      Bangkok is the capital and largest urban area city in Thailand. It is known in Thai as Krung Thep Maha Nakhon or simply Krung Thep , meaning "city of angels." The full name of Bangkok is Krung Thep Mahanakhon Amon Rattanakosin Mahintharayutthaya Mahadilok Phop Noppharat Ratchathani Burirom...

      , Thailand
      Thailand
      Thailand , officially the Kingdom of Thailand , formerly known as Siam , is a country located at the centre of the Indochina peninsula and Southeast Asia. It is bordered to the north by Burma and Laos, to the east by Laos and Cambodia, to the south by the Gulf of Thailand and Malaysia, and to the...

  • 1988:
    • Opens branch in Rarotonga
      Rarotonga
      Rarotonga is the most populous island of the Cook Islands, with a population of 14,153 , out of the country's total population of 19,569.The Cook Islands' Parliament buildings and international airport are on Rarotonga...

      , Cook Islands
      Cook Islands
      The Cook Islands is a self-governing parliamentary democracy in the South Pacific Ocean in free association with New Zealand...

    • Opens branch office in Paris
      Paris
      Paris is the capital and largest city in France, situated on the river Seine, in northern France, at the heart of the Île-de-France region...

      , France
      France
      The French Republic , The French Republic , The French Republic , (commonly known as France , is a unitary semi-presidential republic in Western Europe with several overseas territories and islands located on other continents and in the Indian, Pacific, and Atlantic oceans. Metropolitan France...

  • 1989: Purchases PostBank
    PostBank
    PostBank was the trading name of the Post Office Bank Limited, a bank owned by the New Zealand Government. PostBank was formed when the New Zealand Post Office was split up by the Postal Services Act 1987 into Post Office Bank Ltd , New Zealand Post Ltd and Telecom Corporation of New Zealand...

     from New Zealand Government

1990s

  • 1990:
    • Acquires National Mutual Royal Bank Limited
    • Acquires Lloyds’ operations in Papua New Guinea
      Papua New Guinea
      Papua New Guinea , officially the Independent State of Papua New Guinea, is a country in Oceania, occupying the eastern half of the island of New Guinea and numerous offshore islands...

    • Acquires Bank of New Zealand
      Bank of New Zealand
      Bank of New Zealand is one of New Zealand’s largest banks and has been operating continuously in the country since the first office was opened in Auckland in October 1861 followed shortly after by the first branch in Dunedin in December 1861...

      ’s operations in Fiji
    • Acquires Town and Country Building Society in Western Australia
      Western Australia
      Western Australia is a state of Australia, occupying the entire western third of the Australian continent. It is bounded by the Indian Ocean to the north and west, the Great Australian Bight and Indian Ocean to the south, the Northern Territory to the north-east and South Australia to the south-east...


  • 1991:
    • Acquires 75 per cent of Bank of Western Samoa
    • Opens representative office in the Philippines
      Philippines
      The Philippines , officially known as the Republic of the Philippines , is a country in Southeast Asia in the western Pacific Ocean. To its north across the Luzon Strait lies Taiwan. West across the South China Sea sits Vietnam...


  • 1993:
    • New world headquarters built in Melbourne
      Melbourne
      Melbourne is the capital and most populous city in the state of Victoria, and the second most populous city in Australia. The Melbourne City Centre is the hub of the greater metropolitan area and the Census statistical division—of which "Melbourne" is the common name. As of June 2009, the greater...

      , Australia
      Australia
      Australia , officially the Commonwealth of Australia, is a country in the Southern Hemisphere comprising the mainland of the Australian continent, the island of Tasmania, and numerous smaller islands in the Indian and Pacific Oceans. It is the world's sixth-largest country by total area...

    • Joint venture
      Joint venture
      A joint venture is a business agreement in which parties agree to develop, for a finite time, a new entity and new assets by contributing equity. They exercise control over the enterprise and consequently share revenues, expenses and assets...

       established with PT Panin Bank, Indonesia
      Indonesia
      Indonesia , officially the Republic of Indonesia , is a country in Southeast Asia and Oceania. Indonesia is an archipelago comprising approximately 13,000 islands. It has 33 provinces with over 238 million people, and is the world's fourth most populous country. Indonesia is a republic, with an...

    • Opens a branch in Hanoi
      Hanoi
      Hanoi , is the capital of Vietnam and the country's second largest city. Its population in 2009 was estimated at 2.6 million for urban districts, 6.5 million for the metropolitan jurisdiction. From 1010 until 1802, it was the most important political centre of Vietnam...

       and a representative office in Ho Chi Minh City
      Ho Chi Minh City
      Ho Chi Minh City , formerly named Saigon is the largest city in Vietnam...

      , Vietnam
      Vietnam
      Vietnam – sometimes spelled Viet Nam , officially the Socialist Republic of Vietnam – is the easternmost country on the Indochina Peninsula in Southeast Asia. It is bordered by China to the north, Laos to the northwest, Cambodia to the southwest, and the South China Sea –...

    • Opens a branch in Shanghai
      Shanghai
      Shanghai is the largest city by population in China and the largest city proper in the world. It is one of the four province-level municipalities in the People's Republic of China, with a total population of over 23 million as of 2010...

       and a representative office in Guangzhou
      Guangzhou
      Guangzhou , known historically as Canton or Kwangchow, is the capital and largest city of the Guangdong province in the People's Republic of China. Located in southern China on the Pearl River, about north-northwest of Hong Kong, Guangzhou is a key national transportation hub and trading port...

      , China
      China
      Chinese civilization may refer to:* China for more general discussion of the country.* Chinese culture* Greater China, the transnational community of ethnic Chinese.* History of China* Sinosphere, the area historically affected by Chinese culture...

    • Starts operations in Tonga
      Tonga
      Tonga, officially the Kingdom of Tonga , is a state and an archipelago in the South Pacific Ocean, comprising 176 islands scattered over of ocean in the South Pacific...

    • Sold Canadian
      Canada
      Canada is a North American country consisting of ten provinces and three territories. Located in the northern part of the continent, it extends from the Atlantic Ocean in the east to the Pacific Ocean in the west, and northward into the Arctic Ocean...

       operations to HSBC Bank Canada
      HSBC Bank Canada
      HSBC Bank Canada, formerly the Hongkong Bank of Canada , is a bank in Canada that is part of British banking giant HSBC - one of the largest banking groups in the world. HSBC Canada is the seventh largest bank in Canada, with offices in every province except Prince Edward Island, and is the...


  • 1995:
    • Opens a commercial banking branch in Manila
      Manila
      Manila is the capital of the Philippines. It is one of the sixteen cities forming Metro Manila.Manila is located on the eastern shores of Manila Bay and is bordered by Navotas and Caloocan to the north, Quezon City to the northeast, San Juan and Mandaluyong to the east, Makati on the southeast,...

      , Philippines, the first Australian and New Zealand bank to do so

  • 1996:
    • www.anz.com launched
    • ANZ opens its second Vietnamese branch at Ho Chi Minh City

  • 1997:
    • John McFarlane
      John McFarlane
      John McFarlane was chief executive of the Australia and New Zealand Banking Group Ltd. , one of Australia's leading banks, after a decade of service, during which time he turned around the financial performance of the bank, and spearheaded an effort, called "Breakout", to transform the Bank...

       appointed Chief Executive Officer
      Chief executive officer
      A chief executive officer , managing director , Executive Director for non-profit organizations, or chief executive is the highest-ranking corporate officer or administrator in charge of total management of an organization...

    • ANZ Phone Banking launched
    • Official opening of Beijing
      Beijing
      Beijing , also known as Peking , is the capital of the People's Republic of China and one of the most populous cities in the world, with a population of 19,612,368 as of 2010. The city is the country's political, cultural, and educational center, and home to the headquarters for most of China's...

       branch, China
    • Bank of Western Samoa changes its name to ANZ Bank (Samoa)
  • 1998: Acquires stake in PT Panin Bank, Indonesia
    Indonesia
    Indonesia , officially the Republic of Indonesia , is a country in Southeast Asia and Oceania. Indonesia is an archipelago comprising approximately 13,000 islands. It has 33 provinces with over 238 million people, and is the world's fourth most populous country. Indonesia is a republic, with an...


  • 1999:
    • ANZ Internet Banking launched
    • ANZ announces strategic alliance
      Strategic alliance
      A Strategic Alliance is a relationship between two or more parties to pursue a set of agreed upon goals or to meet a critical business need while remaining independent organizations...

       with E*Trade Australia for online
      ONLINE
      ONLINE is a magazine for information systems first published in 1977. The publisher Online, Inc. was founded the year before. In May 2002, Information Today, Inc. acquired the assets of Online Inc....

       share
      Share (finance)
      A joint stock company divides its capital into units of equal denomination. Each unit is called a share. These units are offered for sale to raise capital. This is termed as issuing shares. A person who buys share/shares of the company is called a shareholder, and by acquiring share or shares in...

       trading service
    • Purchases Amerika Samoa Bank (Approved 2000)

21st century

  • 2000:
    • ANZ sells its Grindlays businesses in the Middle East
      Middle East
      The Middle East is a region that encompasses Western Asia and Northern Africa. It is often used as a synonym for Near East, in opposition to Far East...

       and South Asia
      South Asia
      South Asia, also known as Southern Asia, is the southern region of the Asian continent, which comprises the sub-Himalayan countries and, for some authorities , also includes the adjoining countries to the west and the east...

      , and associated Grindlays Private Banking business, to Standard Chartered
    • Granted local currency (Renminbi) licence from the People’s Bank of China
  • 2001:
    • Acquires 75 per cent of Bank of Kiribati
    • ANZ Timor Leste opens
    • Establishes cards business in Hong Kong
      Hong Kong
      Hong Kong is one of two Special Administrative Regions of the People's Republic of China , the other being Macau. A city-state situated on China's south coast and enclosed by the Pearl River Delta and South China Sea, it is renowned for its expansive skyline and deep natural harbour...

  • 2002:
    • Forms joint venture
      Joint venture
      A joint venture is a business agreement in which parties agree to develop, for a finite time, a new entity and new assets by contributing equity. They exercise control over the enterprise and consequently share revenues, expenses and assets...

       with ING Group
      ING Group
      The ING Group is a global financial institution offering retail banking, direct banking, commercial banking, investment banking, asset management, and insurance services. ING is the Dutch member of the Inter-Alpha Group of Banks, a cooperative consortium of 11 prominent European banks...

       for funds management and life insurance
      Life insurance
      Life insurance is a contract between an insurance policy holder and an insurer, where the insurer promises to pay a designated beneficiary a sum of money upon the death of the insured person. Depending on the contract, other events such as terminal illness or critical illness may also trigger...

       business in Australia
      Australia
      Australia , officially the Commonwealth of Australia, is a country in the Southern Hemisphere comprising the mainland of the Australian continent, the island of Tasmania, and numerous smaller islands in the Indian and Pacific Oceans. It is the world's sixth-largest country by total area...

       and New Zealand
      New Zealand
      New Zealand is an island country in the south-western Pacific Ocean comprising two main landmasses and numerous smaller islands. The country is situated some east of Australia across the Tasman Sea, and roughly south of the Pacific island nations of New Caledonia, Fiji, and Tonga...

    • One millionth customer registers for ANZ Internet Banking in Australia
  • 2003: Acquires National Bank of New Zealand
    National Bank of New Zealand
    The National Bank of New Zealand often referred to as The National Bank is one of New Zealand's largest banks. Throughout much of its history, the National Bank has provided banking services to mainly rural, personal, and small business customers. Its owner is ANZ National Bank Limited, the New...

  • 2005: Establishes ANZ Royal Bank
    ANZ Royal Bank
    ANZ Royal is a bank in Cambodia with 23 branches that provides internet banking and a network of Automated Teller Machines at 101 locations both at branches and off-site. It also offers an "institutional team to assist multinational businesses operating in Cambodia"...

     in Cambodia, a joint venture with the Cambodian-based Royal Group company
  • 2006: New world headquarters announced for Melbourne Docklands
    Melbourne Docklands
    Docklands is an inner city suburb in Melbourne, Victoria, Australia occupying an area extending up to 2 km west of and adjacent to Melbourne's Central Business District . Its Local Government Area is the City of Melbourne...

     near the headquarters of the National Australia Bank
    National Australia Bank
    National Australia Bank is one of the four largest financial institutions in Australia in terms of market capitalisation and customers. NAB is ranked 17th largest bank in the world measured by market capitalisation...

  • 2007:
    • ANZ wins Money Magazine
      Money Magazine
      Money Magazine is a business news and financial programme that is broadcast on Sundays at 7:00pm in Hong Kong by television channel TVB Pearl.-Producers and reporters:...

       "Bank of the Year" award again after having been ousted by the National Australia Bank in 2006
    • ANZ acquires E*Trade Australia
    • Mike Smith, formerly of HSBC
      HSBC
      HSBC Holdings plc is a global banking and financial services company headquartered in Canary Wharf, London, United Kingdom. it is the world's second-largest banking and financial services group and second-largest public company according to a composite measure by Forbes magazine...

      , assumes the role of CEO with the retirement of John McFarlane
      John McFarlane
      John McFarlane was chief executive of the Australia and New Zealand Banking Group Ltd. , one of Australia's leading banks, after a decade of service, during which time he turned around the financial performance of the bank, and spearheaded an effort, called "Breakout", to transform the Bank...

       on 1 October 2007
    • ANZ acquires Citizen Securities Bank (Guam)
    • ANZ takes over from telecommunications company Telstra
      Telstra
      Telstra Corporation Limited is an Australian telecommunications and media company, building and operating telecommunications networks and marketing voice, mobile, internet access and pay television products and services....

       as naming rights sponsor for Sydney's Stadium Australia.
  • 2009:
    • 25 September 2009 Announced it will buy out ING Group's 51% stake of the JV, ING Australia giving ANZ 100% control of ING Australia.
    • 12 November 2009 ANZ opens new ANZ Centre headquarters in Docklands, Melbourne
    • 1 December 2009 ANZ officially gain full ownership of ING Australia.
  • 2010:
    • November 2010, ING Australia renamed OnePath
    • ANZ acquires RBS (Royal Bank of Scotland
      Royal Bank of Scotland
      The Royal Bank of Scotland Group is a British banking and insurance holding company in which the UK Government holds an 84% stake. This stake is held and managed through UK Financial Investments Limited, whose voting rights are limited to 75% in order for the bank to retain its listing on the...

      )'s interests in Hong Kong, Taiwan, Singapore and Indonesia, which were part of and traded as ABN-AMRO prior to RBS' acquisition of the Dutch bank in 2009.

Organisational structure

Australia
  • Retail Products
  • Retail Distribution
  • Commercial Banking
  • Wealth (including ETrade in Australia and OnePath)


New Zealand
  • ANZ National Bank Limited
    • ANZ New Zealand
      ANZ New Zealand
      ANZ New Zealand is New Zealand’s largest financial services group and is a subsidiary of Australia and New Zealand Banking Group Limited of Australia. ANZ New Zealand operates under its legal entity ANZ National Bank Limited which was formed as part of the 2003 merger of ANZ and The National Bank...

    • The National Bank of New Zealand
      National Bank of New Zealand
      The National Bank of New Zealand often referred to as The National Bank is one of New Zealand's largest banks. Throughout much of its history, the National Bank has provided banking services to mainly rural, personal, and small business customers. Its owner is ANZ National Bank Limited, the New...

    • UDC Finance
    • Eftpos New Zealand
    • Bonus Bonds
      Bonus Bonds
      Bonus Bonds is a New Zealand unit trust founded in 1970 with a cash prize based reward scheme. It was founded under the Unit Trusts Act 1960 by the New Zealand government through the now defunct Post Office Savings Bank with the goal of encouraging New Zealanders to save...

    • Direct Broking - Share trading
    • ING Group
      ING Group
      The ING Group is a global financial institution offering retail banking, direct banking, commercial banking, investment banking, asset management, and insurance services. ING is the Dutch member of the Inter-Alpha Group of Banks, a cooperative consortium of 11 prominent European banks...

       New Zealand


Institutional Banking
  • Institutional Banking
  • Corporate Finance
    Corporate finance
    Corporate finance is the area of finance dealing with monetary decisions that business enterprises make and the tools and analysis used to make these decisions. The primary goal of corporate finance is to maximize shareholder value while managing the firm's financial risks...

  • Markets
  • Working Capital
    Working capital
    Working capital is a financial metric which represents operating liquidity available to a business, organization or other entity, including governmental entity. Along with fixed assets such as plant and equipment, working capital is considered a part of operating capital. Net working capital is...

  • Corporate Banking
  • Economics@ANZ


Asia and Pacific
  • International Partnerships

Asia-Pacific

ANZ is one of the leading Australian bank
Bank
A bank is a financial institution that serves as a financial intermediary. The term "bank" may refer to one of several related types of entities:...

s in the Asia-Pacific
Asia-Pacific
Asia-Pacific or Asia Pacific is the part of the world in or near the Western Pacific Ocean...

 region. It has been aggressive in its expansion into the emerging markets of China
China
Chinese civilization may refer to:* China for more general discussion of the country.* Chinese culture* Greater China, the transnational community of ethnic Chinese.* History of China* Sinosphere, the area historically affected by Chinese culture...

, Vietnam
Vietnam
Vietnam – sometimes spelled Viet Nam , officially the Socialist Republic of Vietnam – is the easternmost country on the Indochina Peninsula in Southeast Asia. It is bordered by China to the north, Laos to the northwest, Cambodia to the southwest, and the South China Sea –...

 and Indonesia
Indonesia
Indonesia , officially the Republic of Indonesia , is a country in Southeast Asia and Oceania. Indonesia is an archipelago comprising approximately 13,000 islands. It has 33 provinces with over 238 million people, and is the world's fourth most populous country. Indonesia is a republic, with an...

. ANZ is also a leading bank in New Zealand as well as several Pacific Island Nation where it competes in many markets with fellow Australian bank, Westpac
Westpac
Westpac , is a multinational financial services, one of the Australian "big four" banks and the second-largest bank in New Zealand....

. ANZ's arm in New Zealand is operated through a subsidiary company ANZ National Bank.

In March 2005, it formed a strategic alliance with Vietnam's Sacombank involving an acquisition of 10% of Sacombank’s share capital
Share capital
Share capital or issued capital or capital stock refers to the portion of a company's equity that has been obtained by trading stock to a shareholder for cash or an equivalent item of capital value...

. As part of the strategic alliance, ANZ will provide technical assistance in the areas of risk management
Risk management
Risk management is the identification, assessment, and prioritization of risks followed by coordinated and economical application of resources to minimize, monitor, and control the probability and/or impact of unfortunate events or to maximize the realization of opportunities...

 and retail and small business
Small business
A small business is a business that is privately owned and operated, with a small number of employees and relatively low volume of sales. Small businesses are normally privately owned corporations, partnerships, or sole proprietorships...

 banking.

ANZ has followed a similar strategy
Strategy
Strategy, a word of military origin, refers to a plan of action designed to achieve a particular goal. In military usage strategy is distinct from tactics, which are concerned with the conduct of an engagement, while strategy is concerned with how different engagements are linked...

 in China, where it acquired a 20% share in Tianjin City Commercial Bank in July 2006. It also negotiated a similar deal with Shanghai Rural Commercial Bank.

In August, ANZ purchased RBS
RBS
-Banking:* Royal Bank of Scotland - Scottish high street bank** Royal Bank of Scotland Group - A majority British state owned Scottish holding company, which owns Royal Bank of Scotland, NatWest and others-Defence:...

's retail units in Taiwan, Singapore, Indonesia and Hong Kong, as well as RBS's institutional banking businesses in Taiwan, the Philippines and Vietnam. It was purchased for the price of A$687 million.

In 2008 ANZ was awarded Deal of the Year - Project Finance Deal of the Year at the 2008 ALB Hong Kong Law Awards.

Offshoring of jobs

ANZ have been progressively increasing work output from offshore offices. ANZ's Bangalore office has been operational since 1989, making it one of the first organisations to employ IT staff based in India. ANZ employs around 4,800 staff in Bangalore, India. 1500 IT positions, 2000 positions in Payments and Institutional Operations and International and High Value Services and 1300 positions in Operations Personal Banking have been shifted from Melbourne to India. In 2006, ANZ predicted that by 2010, over 2000 jobs would have been shifted from Australia to Bangalore.

Advertising

In 2005 an advertisement included two famous robot
Robot
A robot is a mechanical or virtual intelligent agent that can perform tasks automatically or with guidance, typically by remote control. In practice a robot is usually an electro-mechanical machine that is guided by computer and electronic programming. Robots can be autonomous, semi-autonomous or...

s: Lost in Space
Lost in Space
Lost in Space is a science fiction TV series created and produced by Irwin Allen, filmed by 20th Century Fox Television, and broadcast on CBS. The show ran for three seasons, with 83 episodes airing between September 15, 1965, and March 6, 1968...

 robot, and a Dalek
Dalek
The Daleks are a fictional extraterrestrial race of mutants from the British science fiction television series Doctor Who. Within the series, Daleks are cyborgs from the planet Skaro, created by the scientist Davros during the final years of a thousand-year war against the Thals...

 from Doctor Who
Doctor Who
Doctor Who is a British science fiction television programme produced by the BBC. The programme depicts the adventures of a time-travelling humanoid alien known as the Doctor who explores the universe in a sentient time machine called the TARDIS that flies through time and space, whose exterior...

, although the Dalek was replaced in subsequent versions of the ad.

In 2006 the company
Company
A company is a form of business organization. It is an association or collection of individual real persons and/or other companies, who each provide some form of capital. This group has a common purpose or focus and an aim of gaining profits. This collection, group or association of persons can be...

 started a TV campaign with a series of ads featuring their new mascot
Mascot
The term mascot – defined as a term for any person, animal, or object thought to bring luck – colloquially includes anything used to represent a group with a common public identity, such as a school, professional sports team, society, military unit, or brand name...

 - the Falcon, a bird trained to stop credit card
Credit card
A credit card is a small plastic card issued to users as a system of payment. It allows its holder to buy goods and services based on the holder's promise to pay for these goods and services...

 thieves, illustrating the company's measures in prevention of Credit card fraud
Credit card fraud
Credit card fraud is a wide-ranging term for theft and fraud committed using a credit card or any similar payment mechanism as a fraudulent source of funds in a transaction. The purpose may be to obtain goods without paying, or to obtain unauthorized funds from an account. Credit card fraud is also...

.
Currently, the company is running an ad campaign parodying common banking scenarios with a fictional character known as 'Barbara who lives in Bank World', a middle-aged, rude, sarcastic and unhelpful bank manager. The adverts have received acclaim for wit and humour, but also criticism for stereotyping bank managers. Barbara is portrayed by Australian comedian Genevieve Morris
Genevieve Morris
Genevieve Morris is an Australian actress best known for appearing on the popular comedy series Comedy Inc.She has also appeared in Blue Heelers and the detective series City Homicide as pathologist, Rhonda Lafferty...

.

New headquarters

In September 2006, plans were unveiled for ANZ's new world headquarters to be located in Melbourne
Melbourne
Melbourne is the capital and most populous city in the state of Victoria, and the second most populous city in Australia. The Melbourne City Centre is the hub of the greater metropolitan area and the Census statistical division—of which "Melbourne" is the common name. As of June 2009, the greater...

's Docklands
Melbourne Docklands
Docklands is an inner city suburb in Melbourne, Victoria, Australia occupying an area extending up to 2 km west of and adjacent to Melbourne's Central Business District . Its Local Government Area is the City of Melbourne...

 precinct. The complex features a vast low rise office building, shops, car and bicycle parking facilities. The new complex will enable 6,500 ANZ staff to work in one integrated area, however the company will maintain its flagship building, 100 Queen Street Melbourne. The new headquarters is the largest office complex in Australia
Australia
Australia , officially the Commonwealth of Australia, is a country in the Southern Hemisphere comprising the mainland of the Australian continent, the island of Tasmania, and numerous smaller islands in the Indian and Pacific Oceans. It is the world's sixth-largest country by total area...

 at 84,500 m² NLA, 130,000 sqm GFA and an accredited 6 Green Star Building. Construction commenced in late 2006 and the building opened in late 2009. The building is located at 833 Collins Street. It has been designed by HASSELL & Lend Lease Design - fronting the Yarra River
Yarra River
The Yarra River, originally Birrarung, is a river in east-central Victoria, Australia. The lower stretches of the river is where the city of Melbourne was established in 1835 and today Greater Melbourne dominates and influences the landscape of its lower reaches...

.

In 2006, it was expected to cost A$478 million to build, but ended up costing $750 million by the time it was complete in 2009.

The building was one of the winners at the 2010 World Architecture Festival
World Architecture Festival
The World Architecture Festival is an annual event held in Barcelona organised by EMAP, a media group that runs other festivals, including the World Retail Congress and Cannes Lions International Advertising Festival, as well as publishes various journals, including within the field of...

in the category "Interiors and Fit Out of the Year".

Arms

External links

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