I have been an RSR at Frito Lay for 9 years. I have 3 years of college, and study microbiology, and geology as a hobby. I am not stupid. Some of my fellow RSR's have 4 year degrees.

We see things that can not be seen on the comp. We see unmonitored numbers. In the case of PEX, we roll back product purchased with PA, and give full revenue credit.

We are told we must adhere strictly to service calls--no exceptions-- even if this means a meaningless waste of fuel and time to an account that has the holding power for one less service call. The result is a low dollar delivery, plus needless time added to our VROT, and most of all, another blow to badly needed frontline morale.

And finally, without saying much about 'suprise' oppurtunity shipments (force outs)at the end of the week--the result is numerous 'try out' new flavor stales. These accumulate on our unsalable reports at eevery monthly meeting, with no monitered percentage given of how many force out stales are in the figures. We are told to simply 'get our rolls up.'

On that note, non core forces can not be rolled back to the warehouse, causing time in calling Bulk RSR's, transfer outs, and manually placing non core on a bulk truck ourselves.

Thanks micromanagement for letting it all run down hill to us mules.